iOS – Closing a program from Multitasking on iPhone, iPad
- Double-click the Home button to load recently used apps
- Select the application by tapping and holding on the application until the red minus appears.
- Tap the red minus to quit the application. This also removes an application from recently used apps
- Press the Home button to return to recently used apps. Then press the Home button again return to the Home screen
- Locate and open the application you are troubleshooting to see if the issue is resolved
