iOS – Closing a program from Multitasking on iPhone, iPad

  • Double-click the Home button to load recently used apps
  • Select the application by tapping and holding on the application until the red minus appears.
  • Tap the red minus to quit the application. This also removes an application from recently used apps
  • Press the Home button to return to recently used apps. Then press the Home button again return to the Home screen
  • Locate and open the application you are troubleshooting to see if the issue is resolved

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